Can't work out how it takes so long if they didn't sell out from initial ballot but got the below from the TO any way
me: Are we likely to receive clarification on Portsmouth tickets soon? I submitted my application as a season ticket holder in the original ballot. I cannot make the Blackpool game so will need to make arrangements to get to St Mary's in advance and would appreciate knowing whether this will be necessary.
RE: Portsmouth Away Ballot
Dear Supporter,
All supporters who applied in the first ballot have been successful.
Please wait for a confirmation email which you will receive within the next 10 days.
Me: Dear Charlotte,
Thank you for the reply. It still seems like a very long time to wait for confirmation. Surely there is some explanation for this? I appreciate that a lot of this may not be to do with SFC or the ticket office but this system and its delay as well as the arrangements for the day are now becoming pretty farcical
Unfortunately we have had thousands of applications which take time to process. Checking each ballot takes up to 20 minutes per 1. We also have other games on sale which we are also selling down at the ticket office.
The arrangements for the day have been decided by the local authorities.
Regards