https://www.itv.com/news/2024-03-28/secret-tape-reveals-paula-vennells-was-told-about-faulty-horizon-software
No surprise Vennells knew more than she claimed, she had the power to resolve it years ago, but chose to continually lie to cover up for a rotten organisation. That's what her Church of England training taught her, the organisation is more important than the people.