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Setting up a wireless connection on a new laptop


Barney Trubble
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I'm trying to set up the wireless broadband onto my new laptop. I can see the network connection that I want to connect to but it just won't allow me.

 

It asks me for the 'network security key', which I have, but when I input this key, it still won't connect anyway. The security key is correct.

 

The internet/wireless connections are working, as my existing laptop is working fine, I just can't get the new laptop to connect wirelessly.

 

Any suggestions?

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Virgin media.....I have ensured the keys are input correctly, some lowercase, some upper and numbers etc.

 

I have reset the router and tried to input the network security key again but to no avail.

 

As I say, the older laptop is connected fine to the router[hence being able to post this] :D

 

I just get the message 'Network security key mismatch'

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