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General ebay question


Barney Trubble
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I sold an item last Saturday, it was collection only.

 

I have sent three emails to the buyer, sending him my address and mobile number. He has not responded to any of these yet.

 

What do I do?

 

I will send him another reminder now but I'm not sure whether I need to follow any procedure to relist or raise a dispute as he hasn't paid either. He has 100% feedback over 11 sales.

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I sold an item last Saturday, it was collection only.

 

I have sent three emails to the buyer, sending him my address and mobile number. He has not responded to any of these yet.

 

What do I do?

 

I will send him another reminder now but I'm not sure whether I need to follow any procedure to relist or raise a dispute as he hasn't paid either. He has 100% feedback over 11 sales.

 

Go into the resolution centre and open a dispute based on non-payment. If after another 4 days they don't pay close it and you'll get your selling fees refunded.

 

You can set it to open and close automatically from account -> site preferances -> unpaid item assistant.

Edited by View From The Top
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