General ebay question

[Barney Trubble]

I sold an item last Saturday, it was collection only.

 

I have sent three emails to the buyer, sending him my address and mobile number. He has not responded to any of these yet.

 

What do I do?

 

I will send him another reminder now but I'm not sure whether I need to follow any procedure to relist or raise a dispute as he hasn't paid either. He has 100% feedback over 11 sales.

[View From The Top]

I sold an item last Saturday, it was collection only.

 

I have sent three emails to the buyer, sending him my address and mobile number. He has not responded to any of these yet.

 

What do I do?

 

I will send him another reminder now but I'm not sure whether I need to follow any procedure to relist or raise a dispute as he hasn't paid either. He has 100% feedback over 11 sales.

 

Go into the resolution centre and open a dispute based on non-payment. If after another 4 days they don't pay close it and you'll get your selling fees refunded.

 

You can set it to open and close automatically from account -> site preferances -> unpaid item assistant.

Edited 18 June, 2011 by View From The Top

[Barney Trubble]

Thanks very much, ok, next question

 

I need to change my default method of payment for buying from my credit card to being taken straight out of my bank account. How do I do this?

 

ta

[View From The Top]

Thanks very much, ok, next question

 

I need to change my default method of payment for buying from my credit card to being taken straight out of my bank account. How do I do this?

 

ta

 

Have you got your bank linked to your paypal is it's that you'll need to change.

[Barney Trubble]

Have you got your bank linked to your paypal is it's that you'll need to change.

 

Spot on. All sorted, thanks.