SKY decoder box faulty.

[Saint in Paradise]

A friend of ours ( he lives in a foreign country situated on the boarder with England ) has

a fault in his decoder. He tells me that SKY won't repair it for free he has to pay cash or

has to be covered by a maintenance contract with some insurance company. IS this really

true only over here in NZ SKY don't charge unless you have done something extremely stupid.

[Guest Dark Sotonic Mills]

In the UK you own your SKY equipment once they have installed it, and once out of Warranty - tough. Tell him to get one from eBay and when done, phone SKY to have the card registered to the new box.

[Eastcowzer]

In the UK you own your SKY equipment once they have installed it, and once out of Warranty - tough. Tell him to get one from eBay and when done, phone SKY to have the card registered to the new box.

 

I have had a Sky box for more than a few years and when it started acting up just recently Sky changed it 'free' of charge for a 'Sky plus' box.

I still have the old Sky box. Obviously Sky cant be bothered to repair it.

But there was a rub to this story as the ability to receive the sky plus signal required an upgrade in the monthlies to , currently, £62 though that is pretty much all in though no ESPN or the 'wonderful', musings of Sir Alex, thanks be to God.

[terrypward]

He should threaten to quit Sky and go with someone else if he can. I'm sure they'll then bend a bit.

[SO16_Saint]

if it's out of warranty, he's had it over a year.

 

Get his Mrs to get a new contract, and job done. A new box, and potentially a better deal - all cos Sky wont play ball

[Whitey Grandad]

There's a common fault with these where all the electrolytic capacitors dry out after just over a year. You can get replacement kits very cheaply, but only for the technically competent. The boxes are made down to a price and designed to last just a bit longer than the warranty.

[Saint in Paradise]

if it's out of warranty, he's had it over a year.

 

Get his Mrs to get a new contract, and job done. A new box, and potentially a better deal - all cos Sky wont play ball

 

Very good thinking, I will pass that on Thanks.