Virgin broadband in Southampton

[The9]

I'm in Hedge End getting 30 meg and don't seem to have any problems running the PS3, torrenting, running 2 phones and a laptop at the same time via the Superhub, mussssssn't grumble, though about once every 3 months it seems to have a funny turn and the service either disappears for a while or keeps dropping for a couple of hours, pretty good overall though.

[Minty]

Well, after my previous problems, it seems the Construction team have not bothered even getting back to Virgin's main customer service team and I need a connection, so I've cancelled completely, and am now signing up with BT just to get a phone line and working broadband in place... they'll do for 12/18 months by which time I'll probably get a fibre connection when Shirley exchange is enabled.

[SOTONS EAST SIDE]

When it works well, it works well. But when it plays up, it can play up for weeks and weeks and you can forget getting any support.

 

I did used to have BE, but could only get a max of 7mb (I go to the Shirley exchange as well) - so until Fibre is here, I've had to move back to Virgin to give me my speed fix!

 

They've recently upgraded my connection to 130Mb down, 15mb up. £34 p/m which I think is pretty reasonable tbh. And it has improved a lot since then, so I think it's safe to assume that a few problems I've had in the last few weeks have been down to the area upgrades.

 

Another note - use the Supurhub as a modem only. Ditch the router/wifi side of it as it's next to useless. I've got my ''superhub'' in bridged mode, and it goes through my own personal wifi/router and all works ok.

 

Same here Clarkie. I use the superdud in router mode only and run everything through my Netgear Dual Band wifi gigabit setup. I'm on 60mb, but got a just over a 1000kbs on a download the other day, compared to 68kbs i got with Talksh=ittalk. Edited 14 April, 2013 by SOTONS EAST SIDE