ooohTerryHurlock Posted 30 December, 2009 Share Posted 30 December, 2009 What was that all about? We stop selling them on christmas eve but the spares went up on the coach on monday, meaning tones of wasted calls and a lot of unneccesary confusion at CUFC on match day. Even Colchester admitted that they were gobsmacked that the tickets had n't been on sale on boxing day especially when we had a 30000 crowd. We held off because of the weather and then just witnessed a logistical **** up by the two clubs....... any comment from our customer service manager would be appreciated to explin the decision Link to comment Share on other sites More sharing options...
Pat from Poole Posted 30 December, 2009 Share Posted 30 December, 2009 What was that all about? We stop selling them on christmas eve but the spares went up on the coach on monday, meaning tones of wasted calls and a lot of unneccesary confusion at CUFC on match day. Even Colchester admitted that they were gobsmacked that the tickets had n't been on sale on boxing day especially when we had a 30000 crowd. We held off because of the weather and then just witnessed a logistical **** up by the two clubs....... any comment from our customer service manager would be appreciated to explin the decision I am still bemused that so many Saints fans don't buy tickets in advance and are happy to pay on the day. They'll rue it if we do get to the play-offs and they miss out on a ticket for the away leg as the Saints ticket office didn't have a log of them having attended away games where they hadn't bought in advance. Link to comment Share on other sites More sharing options...
Chez Posted 30 December, 2009 Share Posted 30 December, 2009 I am still bemused that so many Saints fans don't buy tickets in advance and are happy to pay on the day. They'll rue it if we do get to the play-offs and they miss out on a ticket for the away leg as the Saints ticket office didn't have a log of them having attended away games where they hadn't bought in advance. sometimes people like to make a last minute decision. keep the stubs and present them to the ticket office and you'll be OK. Link to comment Share on other sites More sharing options...
This Charming Man Posted 30 December, 2009 Share Posted 30 December, 2009 sometimes people like to make a last minute decision. keep the stubs and present them to the ticket office and you'll be OK. That didn't work for Derby in the play-offs. I imagine there will also be a ballot type thing for Brighton away and maybe even Yeovil and Exeter. Would need a booking history for them as well. Link to comment Share on other sites More sharing options...
Bensfcno1 Posted 30 December, 2009 Share Posted 30 December, 2009 When we played COL U on Boxing day 2 years ago, i brought my ticket over the phone. got told they would be posted out! then when i hadnt received them, they sed they were held back and would be available at the COL U ticket office on the day! got ther and they were not in the pile sent up by saints! I had to re-buy the tickets and get a refund from saints on a later date! sounds like ther is a jinx on tickets for this fixture! Link to comment Share on other sites More sharing options...
Michelle Posted 31 December, 2009 Share Posted 31 December, 2009 When we played COL U on Boxing day 2 years ago, i brought my ticket over the phone. got told they would be posted out! then when i hadnt received them, they sed they were held back and would be available at the COL U ticket office on the day! got ther and they were not in the pile sent up by saints! I had to re-buy the tickets and get a refund from saints on a later date! sounds like ther is a jinx on tickets for this fixture! Glad it's not just me then, I had to do the same for Leeds a fortnight ago. David Luker sorted my refund within 10 minutes of my e-mail though. Link to comment Share on other sites More sharing options...
wagon 84 Posted 31 December, 2009 Share Posted 31 December, 2009 Just when we thought the club were getting a closer connection with us fans.. Umm maybe not, normal service has been resumed. Next they'll be opening the Itchen North so we can create a better atmosphere, Umm maybe not. Link to comment Share on other sites More sharing options...
mancsaint Posted 31 December, 2009 Share Posted 31 December, 2009 The same happened with me at Orient and after chasing my ticket for over an hour they rang Saints Ticket Office to confirm I had one and issued a duplicate less than 10 minutes before KO. Didn't help with Orient having 2 ticket offices that didn't coordinate with each other. How come I heard on Radio Essex in the commentary that we only had 1500 at the Colchester game? Mancsaint Link to comment Share on other sites More sharing options...
Sour Mash Posted 31 December, 2009 Share Posted 31 December, 2009 The same happened with me at Orient and after chasing my ticket for over an hour they rang Saints Ticket Office to confirm I had one and issued a duplicate less than 10 minutes before KO. Didn't help with Orient having 2 ticket offices that didn't coordinate with each other. How come I heard on Radio Essex in the commentary that we only had 1500 at the Colchester game? Mancsaint Because that's all we had up there, maybe a touch more. Link to comment Share on other sites More sharing options...
dune Posted 31 December, 2009 Share Posted 31 December, 2009 David Luker seems to make these periodical **** ups. It can't be that difficult to organise selling a few tickets. What is so difficult about selling Col U tickets up until the morning of the game and delivering the spares to the comunity stadium on the team coach? Link to comment Share on other sites More sharing options...
wagon 84 Posted 31 December, 2009 Share Posted 31 December, 2009 Because that's all we had up there, maybe a touch more. 1500? that end we were in is suppose to hold 1900, i was there & no way was there 400 empty seats, a few dotted here & there maybe a 100. Great considering our own clubs poor effort in selling these tickets. Link to comment Share on other sites More sharing options...
ooohTerryHurlock Posted 31 December, 2009 Author Share Posted 31 December, 2009 I am still bemused that so many Saints fans don't buy tickets in advance and are happy to pay on the day. They'll rue it if we do get to the play-offs and they miss out on a ticket for the away leg as the Saints ticket office didn't have a log of them having attended away games where they hadn't bought in advance. I think you have missed the point entirely...... we do buy tickets in advance but due to the poor weather just held off expecting the club to use some noodle and just push the deadline for buying tickets for the game on monday to the boxing day when we were playing at home.... Its called using the loaf! -as I said even colchester were 'gobsmacked' that we did n't allow for purchases on boxing day in the light of the fact that the spare were being returned by coach? If formation was also ****e trying to ring colchester, after getting timed out on ten seperate occasions on there queing system (contradiction), we finally got throught o be told that tickets could n't be bought until the travelcoaches turned up thus hastening our journey to make sure we were n't left high and dry. I am not sure why people in the position to organise things a little better just don't get on and try to achieve that goal. happy new year everyone Link to comment Share on other sites More sharing options...
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