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Thunderbird email programme no longer working - suggestions welcome


Kingsland Codger
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I use the email programme Thunderbird and this has been working just fine for well over a year.

 

Yesterday, there were no incoming emails and I could not send emails.

 

I can access my email accounts using webmail and can see there are emails sitting which have arrived and, using webmail, I can send emails. But Thunderbird doesn't download them. I conclude from this there is nothing wrong with the email system but the problem lies with Thunderbird.

 

I have not touched any of the settings - Thunderbird just stopped working, but with no indication this was the case. I haven't received any error message and it would appear emails have been sent but clearly they haven't as I have tried out test messages to check.

 

I am completely bewildered. Any and all sensible suggestions welcomed, please.

 

I fear I may have to install a completely new email programme and, if so, any suggestions for alternatives, please?

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Does Thunderbird not display connection messages ?

 

Have you looked here - http://kb.mozillazine.org/Cannot_send_mail

 

I am getting no messages from Thunderbird re connection. All appears well, the programme even tells me the number of emails awaiting download - but nothing happens.

 

Emails I believe I have sent are showing in the Sent box as having been delivered, but the intended recipients have not got them and my own tests show the same problem - all indications are the programme is working well ... only it isn't. Bewildering.

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I am getting no messages from Thunderbird re connection. All appears well, the programme even tells me the number of emails awaiting download - but nothing happens.

 

Emails I believe I have sent are showing in the Sent box as having been delivered, but the intended recipients have not got them and my own tests show the same problem - all indications are the programme is working well ... only it isn't. Bewildering.

 

Might it may be a problem with your mail server?

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And, every bit as bewilderingly, the email programme now downloads and sends emails just at it did before.

 

Working just fine on Monday, not functioning on Tuesday, Wednesday nor Thursday morning - and as if someone sprinkled fairy-dust on the problem, all is now working again. Many thanks for your concern.

 

Sometimes I wonder if these technology thingies aren't a bit like humans ...

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And, every bit as bewilderingly, the email programme now downloads and sends emails just at it did before.

 

Working just fine on Monday, not functioning on Tuesday, Wednesday nor Thursday morning - and as if someone sprinkled fairy-dust on the problem, all is now working again. Many thanks for your concern.

 

Sometimes I wonder if these technology thingies aren't a bit like humans ...

 

Good, panic over but these things are a worry. It does sound like you email server people, have you tried a look at the support pages on their website for a log of their problems?

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