This is what I experienced, mostly lazy staff pottering around trying not to catch guests eyes in case anyone asked for something. Only 1 out of the 5 pools open at any one time until the last couple of days when the army arrived, everything was then opened and in perfect condition. Some big shot smoking a cigar in the pool with a teenage girl straddling him. Would love to go back and stay somewhere good as others seemed to have enjoyed it. I think a lot depends on the resort and even then down to pot luck, some places are good sometimes and bad others.