stevegrant

Without wishing to appear to be mansplaining this, searching for the site through Google is a very different thing to using their DNS service.

For anyone still getting the old site, I would recommend changing your DNS server to Google's, which has the easy-to-remember IP address of 8.8.8.8. I had the same issue this morning, the default DNS settings used by mobile networks and quite a lot of broadband/fibre routers have really long DNS cache times, so it takes ages for the data to be flushed through.

That'll be a DNS issue - suspect your phone has cached the old server IP address. How to clear that will vary by phone and network, I think.

It's available, I just chose to initially get everything set up with a similar feature set to the old place first. It's probably something we'll trial shortly, mainly to get an idea of some of the negative knock-on effects that might come from such a system.

Yeah I had the same. More tweaks... Slightly frustrating that it's a bit of a trial-and-error process, especially as I've managed to get a much busier forum running and stable with basically the same settings.

Yeah, the infrastructure is being tweaked fairly frequently at the moment to try to get the right balance.

We're not going to use Tapatalk. The mobile experience for the site is, in my opinion, good enough that we don't need to use a third-party app. There will apparently be an app specific for this forum software released soon, but I've no idea how good it'll be.

Yeah, it's not too bad in that sense, but still bloody annoying. Basically I ran the import process on a development setup on my Macbook, it took nearly 3 days to process it all, but it looked as though it had imported everything right up until the point where I took the copy of the old database. Then it ran some sort of reindexing process and that lost around 5000 posts

Also, a word for paid subscribers - you will have received an automated email from PayPal this morning stating that your subscription has been cancelled. This is not quite true. All I have cancelled is the recurring payment that was set up to auto-renew each year, because the URL PayPal would contact to update the forum has changed, and it's impossible to update them. We are also now going to use a different payment provider - Stripe is a little bit cheaper and much easier to manage. The way it will now work on here is that, currently, those with paid subscriptions from the old site have been placed in the Subscribed Users group, which has the unlimited permissions you would expect. I will be manually porting across the subscription data so that you will receive a notification from the forum when your subscription is about to expire, and you will then be able to set up a new one that will be fully automated by the forum from that point onwards.

I don't know at the moment, to be honest. I knocked up a holding logo for the time being, but I'm sure we'll get that sorted at some point. The issue is size - because this software works well on mobile devices as well as desktop, the space available for a site logo/banner is much smaller.

Not sure what is planned for the app, to be honest. They've been pretty quiet about it. The "Activity Streams" thing is quite useful for organising what content you want to see, though. Loads of options in there when you set up a new stream, and you can then set that stream as your default one - if you look to the top right corner under the header bar, you can see "Unread content", that will get replaced with your new stream if you set it as default. On another site that runs this software, I've set it so that I can see whenever any new posts have been added to topics I'm following. Pretty useful on a big site where the content moves very quickly, probably not quite as necessary here, I guess, but still a handy reference point across all forums.

Welcome to the new-look SaintsWeb! While I'd love to say that the transition from old forum to new has been seamless, unfortunately it seems as though a lot of the post data from the last month or so has gone missing in the transition - the database was a whopping 4.5GB and caused a bit of strain importing into the new structure, but I'm still not entirely sure how it went missing. The problem is that it took 3 days to run the import process, so it's not just a case of being able to rip it up and start again (even though I did do that once). In the end I had to take the decision to just salvage what I could, and here we are. You'll notice a few obvious changes. While the forums and the people are all the same, the look and feel of the site is vastly different. Notifications are used fairly extensively for various reasons, but you can customise which you want and don't want to receive in the user control panel. I'm sure there will be a few tweaks over the coming days and possibly weeks as we adjust to the new platform, so please bear with us and report any issues on this thread. That's it for now as I need some sleep. Any questions?

Nope, there's only one allocation available at Watford.

I got an email yesterday morning saying they were on sale to me. Theoretically the email gets sent out on the morning of when your customer number is eligible to purchase. Today, it was down to ST holders with 2 or more aways this season. They really should be sending this information out in advance, though, rather than at 10am on the morning they're on sale...

When blocks are sold out they (eventually) get removed from the dropdown box. Many clubs will tell away clubs that they have to sell tickets in a particular order so that if a lot are returned unsold they can still be sold to home fans with segregation netting/barriers moved, etc. Because we had a big allocation at Spurs, Saints took the (not unreasonable, IMO) decision to put the lower tier tickets on sale first, and then when they were mostly sold they opened up half of the upper tier and then the other half after that. Most of them these days, because the club has already decided which allocation it is taking, they just put the whole lot on sale and let people take their pick - the right move, IMO, as those who are highest up the list of attended games get first dibs on what they perceive to be the "best" seats.

Attendance of 16,633 - I assume the away end was empty? After all, the Bestest must have Packed The Park again, surely...

That's no longer an issue because you can select your seat from the seat plan, even for away games. Unless there are games where the club isn't allowed to put certain blocks on sale until others have been (mostly) filled, you can pick your seat from day one.

Think it was all fixed last weekend.

Fixed. Turned out the certificate expired at midday rather than midnight as I'd been led to believe...

Well it is cold this time of year

If that is their reasoning (and I'm not entirely convinced, tbh), it's a ridiculous justification. Those people will get tickets, the Palace game still went on sale to members, I believe, and when I spoke to him around the time of the Palace arguments, the ticket office manager told me that Leicester and Chelsea both made general sale. I was away when both of those were on sale so I have no evidence to refute that claim. If that is correct, though, the "undesirables" would still have been able to get tickets, regardless of how many previous away games they'd been to.

57 left...

Yeah, seems to be the vast majority of "non-elite" clubs are using this as a form of bridging for cash-flow between payments from the Premier League. The PL could help the clubs out by making the payments more frequent, which would then reduce the reliance on the likes of Macquarie (who we've used for a while now) and reduce interest payments, allowing more of it to stay "in the game" - whether they've any interest in doing that, who knows. I'm not overly concerned by it as long as the sums advanced are in line with payments that are due within the same season (as has seemingly always been the case to date), if we - or another club - started borrowing early against earnings from a future season then I'd be much more worried, although I suspect that may cross a boundary in terms of what level of risk the bank would realistically accept.

I'm pretty sure that hasn't changed since the new ground was built, tbf I've often found that it's a bit of a roll of the dice as to which station to use to get away from Tottenham, I used Northumberland Park on Wednesday and that was fine to get back to Liverpool Street (train was pretty much empty, weirdly, seemed most people using that station were going north), but I've done Seven Sisters and even waited at White Hart Lane overground station before (albeit after one of the NFL games) and it's much of a muchness, really. It's not great whichever way you go, but I would probably say that driving is the worst way!

Yep, pretty much. There's no real incentive for the club to actually do something about this - they don't make any money from away ticket sales, there's no commission passed on unlike in the EFL (where the away club gets 5% of any ticket revenue they generate), so there's no way they're going to pay to hire out a venue for a few hours on a matchday to hand out tickets for league games. It's been going on for years. Take last season, at the end of the season the club arranged an event at Staplewood for all season ticket holders who had been to every game home and away. A nice gesture, and fair play to them for putting that on, as they didn't have to do anything at all. I know a couple of people who were invited and attended, and they said there were loads of people there who they didn't recognise at all. Normally you'd spot regular faces, even if you don't know or talk to them, so for them to not recognise them from any away trip suggests that they've been doling out their season ticket to others.