They're ALL ON FUCKING HOLIDAY during the summer. Not sure that should come as a surprise. They work really, really hard for 9 months of the year and deserve their three months off!
I'm not that bothered, if I need a loan, and let's face it, that's all these companies are in business for, I'll get it from my bank who I've been with for over 45 years. They always offer the best rate.
I had 960 odd score with my mortgage. When I paid it off it dropped to 500 odd when nothing else changed. I went from being good with money to being shit just by paying off my biggest debt!
I don't pay any attention to it now.