My theory is that they deliberately make buying away tickets difficult to try to maximise home sales aswell as their usual trick of opening the sales 'window' on non match days to maximise ticket tax receipts. As to the club knowing they were getting the full 3500 for the terrace I know for a fact they knew this a week ago because I telephone PUFC and the receptionist said she had just been in contact with SFC to confirm the full allocation to them.