Not exactly the same, but I have 2 kids who go to bed perfectly 99 times out of 100 - without a fuss and stay there til morning. People say "oh, you're lucky". No, no we're not. We put a lot of hard work, and still do, in to instilling the right attitude and forming good behaviours so that, when it matters, they know the script and act accordingly.
Same with SFC.
We have processes and systems in place to ensure that when needed, we are adequately covered and not caught short.
Stop devaluing the job of many good people at the Club