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Question about tickets that don't arrive


saintbletch
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My 3 tickets for Exeter haven't arrived yet. I'm going to be out all day today so I won't know if they arrive in today's post until this evening when it might be too late.

 

I was told that they were going to be posted on Tuesday evening so I'm starting to get a bit worried.

 

I'm going to email the club and will try to call them but I imagine they'll be knee-deep in requests for Pompey tickets.

 

Does anyone know if the club has a procedure for this eventuality? Can they re-issue new tickets for an away game with limited allocation?

 

Any advice gratefully received.

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My 3 tickets for Exeter haven't arrived yet. I'm going to be out all day today so I won't know if they arrive in today's post until this evening when it might be too late.

 

I was told that they were going to be posted on Tuesday evening so I'm starting to get a bit worried.

 

I'm going to email the club and will try to call them but I imagine they'll be knee-deep in requests for Pompey tickets.

 

Does anyone know if the club has a procedure for this eventuality? Can they re-issue new tickets for an away game with limited allocation?

 

Any advice gratefully received.

 

Just let me know where you live mate and leave a door key under a flowerpot and I'll pop round to check if your tickets have arrived.

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Phone up the club ticket office (not the buying number) information line and speak to someone there and explain the situation. Usually you are able to pick up duplicate tickets at the ground.

 

Yep, I did this for Brentford. Out tickets didn't turn up so I phoned the club the morning of the match and they faxed our details to the Brentford ticket office.

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Phone up the club ticket office (not the buying number) information line and speak to someone there and explain the situation. Usually you are able to pick up duplicate tickets at the ground.

 

Yep, I did this for Brentford. Out tickets didn't turn up so I phoned the club the morning of the match and they faxed our details to the Brentford ticket office.

 

Thanks for the advice. We'll persevere on the phone.

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My ticket hasn't arrived either. I rang up yesterday and was told to call back today if still hasn't come and they'll arrange for it to be picked up from Exeter's ticket office before the game.

 

Good luck with the calling today.

 

I suppose everyone is hitting the phones for Pompey tickets and I no longer even get placed in a queue. Just told to try later and the line goes dead.

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Good luck with the calling today.

 

I suppose everyone is hitting the phones for Pompey tickets and I no longer even get placed in a queue. Just told to try later and the line goes dead.

 

You could always try emailing David Luker.

If you're a ST holder email Lee Hetherington.

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Good luck with the calling today.

 

I suppose everyone is hitting the phones for Pompey tickets and I no longer even get placed in a queue. Just told to try later and the line goes dead.

 

0845 6889288

 

Are you dialling that number and pressing 9 for an operator? I just did and it rang.

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0845 6889288

 

Are you dialling that number and pressing 9 for an operator? I just did and it rang.

 

The main number rings. Then I press 9 and a male voice tells me that all operators are busy and that I should try again later and I'm disconnected. Occasionally it rings for 20 seconds and then the same message and disconnection.

 

As I say I'm not surprised at the demand. My mate is going to have to take up the reigns now, I've got to leave the house (Key's under the flower pot Block 5).

 

Thanks for the advice I'm sure we'll get the tickets somehow.

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Interesting 'how tickets haven't arrived' Ive always ordered by email/fax or online so prefer mine to be sent in the post, to save queueing on the day.

 

I normally receive them the next day or at worst within 2 working days.

I ordered 2 MK Dons tickets for Tuesday and after a week of them not turning up, I checked my online account history to make sure they had been processed - which they had.

 

I then emailed the club and they said they were sent out on the Friday, but If I hadnt received them by the game then do go to the ticket office and they would do me reprints.

 

15 days since ordering - they still havent turned up. Now I know I can get two reprints.. but my concern is what has happened to them, strong possibilty that sorting office have seen them and will use them to get in next Tuesday.

 

Luckily my Pompey ticket arrived the day after I bought it!

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Interesting 'how tickets haven't arrived' Ive always ordered by email/fax or online so prefer mine to be sent in the post, to save queueing on the day.

 

I normally receive them the next day or at worst within 2 working days.

I ordered 2 MK Dons tickets for Tuesday and after a week of them not turning up, I checked my online account history to make sure they had been processed - which they had.

 

I then emailed the club and they said they were sent out on the Friday, but If I hadnt received them by the game then do go to the ticket office and they would do me reprints.

 

15 days since ordering - they still havent turned up. Now I know I can get two reprints.. but my concern is what has happened to them, strong possibilty that sorting office have seen them and will use them to get in next Tuesday.

 

Luckily my Pompey ticket arrived the day after I bought it!

 

I think your greater problem is how long you might have to wait in the queue Tuesday evening :-(

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Interesting 'how tickets haven't arrived' Ive always ordered by email/fax or online so prefer mine to be sent in the post, to save queueing on the day.

 

I normally receive them the next day or at worst within 2 working days.

I ordered 2 MK Dons tickets for Tuesday and after a week of them not turning up, I checked my online account history to make sure they had been processed - which they had.

 

I then emailed the club and they said they were sent out on the Friday, but If I hadnt received them by the game then do go to the ticket office and they would do me reprints.

 

15 days since ordering - they still havent turned up. Now I know I can get two reprints.. but my concern is what has happened to them, strong possibilty that sorting office have seen them and will use them to get in next Tuesday.

 

Luckily my Pompey ticket arrived the day after I bought it!

 

Don't worry! My Huddersfield tickets STILL haven't arrived (several weeks after the match was supposed to be played). I have made Avril in the T/O aware and she has advised me the same (although I have to pick them up before the rearranged game because they won't send them out a second time).

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Well, it turns out our tickets were sent to my mate's address - despite the fact that I wrote the application letter, it was my cheque and my address on it.

 

All's well that ends well.

 

FAO Block 5 and Lets B Avenue, if you're going to break in to my house and make yourself a cup of tea please put the milk back in the fridge. Oh and for reference the downstairs toilet flush is handily placed on the right-hand side of the cistern and one of you needs less iron in their diet.

 

See you in Exeter! COYR.

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Well, it turns out our tickets were sent to my mate's address - despite the fact that I wrote the application letter, it was my cheque and my address on it.

 

All's well that ends well.

 

FAO Block 5 and Lets B Avenue, if you're going to break in to my house and make yourself a cup of tea please put the milk back in the fridge. Oh and for reference the downstairs toilet flush is handily placed on the right-hand side of the cistern and one of you needs less iron in their diet.

 

See you in Exeter! COYR.

 

But you left the key for us.

By the way, I love the decor in your front room.

Perhaps you could give me your interior designer's number?

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Well, it turns out our tickets were sent to my mate's address - despite the fact that I wrote the application letter, it was my cheque and my address on it. .

 

You're not the only ones either... pretty much anyone from the list in the letter has been receiving them from what I've heard !

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