EBAY Cancellation

[Hatch]

I sold a bike on EBAY with a buyer collects stipulation

 

The buyer had paid, but now wants to cancel as he cant arrange collection.

 

If I cancel the transaction and return the money to him, Do I still get charged a fee for the sale?

 

Whats the best way to do this?

[View From The Top]

I sold a bike on EBAY with a buyer collects stipulation

 

The buyer had paid, but now wants to cancel as he cant arrange collection.

 

If I cancel the transaction and return the money to him, Do I still get charged a fee for the sale?

 

Whats the best way to do this?

 

If you go through the resolution centre then all fees are wavered bar the insertion fee.

[Hatch]

ok, thanks

[Nolan]

Your are perfectly within your rights not to refund them if the item clearly said it was collection only. Bidding on an item is a binding contract. Its their problem they can't collect nit yours.

Sent from my Lumia 800 using Board Express

[View From The Top]

Your are perfectly within your rights not to refund them if the item clearly said it was collection only. Bidding on an item is a binding contract. Its their problem they can't collect nit yours.

Sent from my Lumia 800 using Board Express

 

& you clearly don't have a clue.

[Nolan]

& you clearly don't have a clue.

 

Rubbish. There is no guarantee that if you auction an item again it will reach the same amount of money. If you put an auction up with a buy it now price then you have to abide by distance selling laws. Auctions are a different kettle of fish.

Sent from my Lumia 800 using Board Express

[Hatch]

FWIW, it was a buy it now auction.

 

And sold within about 6 hours of being listed, with 60 odd views.

 

I am re-listing it at a much higher price, hence not being too fussed about the cancellation.

[View From The Top]

Rubbish. There is no guarantee that if you auction an item again it will reach the same amount of money. If you put an auction up with a buy it now price then you have to abide by distance selling laws. Auctions are a different kettle of fish.

Sent from my Lumia 800 using Board Express

 

Powerseller and teach courses on how to sell on ebay so I suggest that, just maybe, I know what I'm on about. Stick to telling everyone the XboX One is so much better than a PS4.

[trousers]

Is EBAY exempt from standard UK consumer/contract law? (I think that might be where Nolan is coming from here?)

Edited 3 September, 2013 by trousers

[View From The Top]

Is EBAY exempt from standard UK consumer/contract law? (I think that might be where Nolan is coming from here?)

 

DSRs only apply to ebay sales from those registered as a company, not a private seller such as Hatch.

 

Anyone who thinks any buyer can't get a refund because of the reasons Nolan posted clearly hasn't a clue how the system works.

 

On another note, never accept paypal for an item that is collection only. It's a recipe for a classic con.