I have my own seat in the Kingsland for the JPT and I assumed that the FA cup would be the same so I went to the TO first thing Monday morning only to find out that the half the ground was not open. I have no problem with that in itself but the OS only says 'only certain seating blocks open in the Itchen, Northam and Kingsland stands', which could hardly be more vague. It's not 'moaning and groaning' when a customer raises a point about customer service, and before anybody starts talking about fans supporting the club through wind and rain, a large proportion of the people who go to games are not as dedicated as most of us on here. Many are elderly and of restricted mobility and getting to the game in the middle of winter is enough of a problem, let alone trying to get tickets.