Bought a season ticket for my lad (12) in June. Although he was on the system as a J Saint member for some years, the TO said I would need to drop in with proof of his age before they would release the ticket. Frustrating, especially as I live over an hour away, but understandable. I planned to do this at the Wigan game.
Lo and behold, with me having done nothing else, the ticket and DVD etc duly arrived this morning. No idea why the change of heart but one less thing to sort out, so cheers TO!