I'd had my collector's edition copy pre-ordered from Game for months.
Then I got an email saying it wouldn't be honoured and I'd get a £5 voucher instead. Apparently it's because they simply don't have the credit to buy copies to sell on, and they lost their insurance to be able to sell back copies they don't sell.
Thought I'd get it from Amazon instead, stupidly thought I'd order it the next morning, by which time it was sold out, mostly to people selling it for 2-4 times the price on ebay.
Luckily the next day I saw it go up for sale on Play.com during a break at work and got my order in about 20 minutes after they started selling it. 20 minutes after that it was sold out there as well.
Crazy, Game have completely lost my trust and I won't be buying from there again. Sadly I think this might be a pretty hefty nail in Game's coffin.