From S13:
"About 2 months ago driving down the one way system in Winchester a car pulled out of the car park and crashed into the side of mine, There was no-one around and was to dark to take pictures, He did admit liability at the time to me and we exchanged details. I had to pay the excess at first due to being a young driver but we are in the process of claiming this back from his insurance, His insurance company and him are now saying they cant comment on liability. Any ideas what I can do now to get the excess back so I don't lose my no claims?"