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Saints player


marc_saint
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I had a really nice email from Jordan Sibley apologising for the **** up last week and offering assurances that they are working hard to improve the service of Saints Player. That lasted a long time... At least they have corrected it quickly this week.

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Well I'm sure there will be hundreds of people coughing up to pay for something they can listen to for free if they live locally after yet another fiasco.

 

Balls to free trials ... what about extending us subscribers subscriptions for a month at least after the shambolic showing so far this season.

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Does anyone know a way to get the Saints Player to work on the Iphone. I've got Fstream which should allow me to, but finding the URL of the stream has proven difficult.

 

Any ideas?

 

My understanding is unless you can a mobile version of Flash on it you aint gotta hope in hell. But if you do, please do share and let me know.

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Received a reply to my complaint (not abusive). They had no idea what the problam was, though of course by the time it was sent the issue had been resolved. My follow up reply was a tad more abusive than my original message.

 

They know exactly what the problem was because it's the same thing as they did last week - one of their people connected the wrong feed.

 

I contacted the club about this after last weekend because nobody was taking responsibility, and Perform Group was blaming the people at SMS. The club copied me on an e-mail exchange between them and Perform Group which indicates the problem is definitely with Perform Group.

 

For those who haven't complained to them yet, here's the address:

 

customerservices@performgroup.com

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I had a phone call this morning from a nice friendly lady who spent a long time explaining how they have sorted out all the problems and would I like to re-register as they had seen that I had not bothered doing so. I explained in a very friendly way that their records were clearly not very good as I had already re-registered for the service. She was very happy that I had done so, as they had done so much to improve the service and she was certain that everything would be fine in the future. Mmm. :facepalm:

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