The company he seemingly set up last year as his SFC takeover vehicle was dissolved last week...
https://find-and-update.company-information.service.gov.uk/company/12935838/filing-history
Given they have to comply with consumer law, they won't have a choice but to issue refunds if the alternative option isn't acceptable / viable to the consumer. How overt they are in publicising their legal obligations is up to them of course.