SarniaSaint Posted 9 August, 2013 Share Posted 9 August, 2013 Renewed my subscription on August 3, it was a recurring one. Well guess what? the money has been taken but they still want me to subscribe again to get full member. Where did my money go? In someone's back pocket? I want an answer but no one will give me one. Anyone have any idea how to sort this and them? Link to comment Share on other sites More sharing options...
Aardvark Posted 9 August, 2013 Share Posted 9 August, 2013 It might help if you explain what exactly you think you've subscribed to?? Link to comment Share on other sites More sharing options...
SarniaSaint Posted 9 August, 2013 Author Share Posted 9 August, 2013 Pay my 5 quid every year and have paid again but I keep getting loads of ads which I did not before and a subscribe now appears in the forum listing OK;) Link to comment Share on other sites More sharing options...
Aardvark Posted 9 August, 2013 Share Posted 9 August, 2013 Ahhh! So you're the bloke who keeps sending in £5 year after year - we wondered who it was and what it was for! Cheers mate! Link to comment Share on other sites More sharing options...
SarniaSaint Posted 9 August, 2013 Author Share Posted 9 August, 2013 FO Link to comment Share on other sites More sharing options...
The Kraken Posted 9 August, 2013 Share Posted 9 August, 2013 Uh oh. Moved to the graveyard. Link to comment Share on other sites More sharing options...
whelk Posted 10 August, 2013 Share Posted 10 August, 2013 I had recurring as well and somehow no longer a full member but no idea if £5 went out (I am that rich) Only way to pay is by Paypal which no longer have. Appreciate someone takes the effort to set up and maintain but would be good if had better options esp as ads can negate need for subscription. Oh and not allowing webmail email addresses is so 2008. Many use google for everything now including email Link to comment Share on other sites More sharing options...
Jonnyboy Posted 10 August, 2013 Share Posted 10 August, 2013 Happens all the time. Very poor system imo, and rarely results in an apology. Link to comment Share on other sites More sharing options...
SarniaSaint Posted 10 August, 2013 Author Share Posted 10 August, 2013 Hey I paid by Paypal that's the only way I knew these assholes took my money. Sent to them twice about it. Think I got a reply one guess ...........No. Just a bunch of ****s as far as I am concerned. Have cancelled my recurring payment on Paypal so enjoy the 5 quid you ****ing assholes. Link to comment Share on other sites More sharing options...
Badger Posted 11 August, 2013 Share Posted 11 August, 2013 Mod's can you sort this out please ? Adverts are an irritation. As Sarnia says above ! 'Pleased' its not just me having problems, subscription paid but still without full facilities. Guess what, here is a thread I started 12 months ago: Sorry to clutter the main board with this. Subscription due on 3/8/12 - paid to my knowledge, but view now littered with bloody adverts,limited to three posts a day, and PM facility not available etc. Can you look in to this please ? Same thing happened last year by the way. http://www.saintsweb.co.uk/showthread.php?39289-FAO-Admin-Team Link to comment Share on other sites More sharing options...
derry Posted 11 August, 2013 Share Posted 11 August, 2013 Paypal paid my subscription on 3rd August on a recurring renewal. Membership lapsed, I have sent 4 messages with NO reply, it's a bloody shambles. Link to comment Share on other sites More sharing options...
S-Clarke Posted 11 August, 2013 Share Posted 11 August, 2013 To be fair, this is pretty crap to be honest. Even if the admins are busy with their own lives, they have entered into a commitment with this site in terms of payments. If they haven't got the time anymore, then hand the reigns over to people who have. I'm sure there would be plenty of takers. They can't just let people pay and have it go down a drain. I'm due to renew, but won't be going anywhere near it. Link to comment Share on other sites More sharing options...
Batman Posted 11 August, 2013 Share Posted 11 August, 2013 There should have been more admins ages ago Link to comment Share on other sites More sharing options...
stevegrant Posted 12 August, 2013 Share Posted 12 August, 2013 Morning gents, Apologies, I've not been around most of the weekend so only just picked up on this. We've had a long-standing problem (from around 2010/11ish) where PayPal makes a mess of some subscriptions that were created in the "early years" of SaintsWeb (2008-2010), which basically means that, while the payment is taken by PayPal, it then doesn't send the correct notification to the forum to automatically update your account on here. I have spent a couple of hours this morning going back through everything, I think everyone's subscriptions should now be up to date, but I would suggest that anyone whose PayPal subscription dates back to 2008-2010 cancels it (log into PayPal, and go to Profile -> My Money -> My pre-approved payments) and then sets up a new one when the existing forum subscription expires. Link to comment Share on other sites More sharing options...
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