Our mate that got our Barnsley tickets, tried to get our customer numbers recorded but was told this wasn't necessary. Suitably narked I called in at the T/O before we left for the match to get this changed. I was told that the "loyalty point system" didn't apply to League Cup games and she couldn't add it to our purchase history.
I asked her why it was specifically mentioned in the Official Site. She had no idea.
Now it gets trotted out again. 20 points for this one! Wow!! Compared to only 15 for an away game in Barnsley?? Yet all away games are still sold on the number of away games attended (if you are lucky and the system hasn't gone to sh it again).
They haven't got a fecking clue, have they?