Whitey Grandad

That is a worry. It doesn’t matter who you have in goal if you try to keep the ball as near to your own goal as possible and as far away from the opposition’s then you’re going to concede a lot.

When do yo ever see St George’s Day mentioned in the media, as compared to Burns Night, for example?

I found this on ticket-compare.com The away allocation in the Premier League varies from stadium to stadium. The rules state that home clubs must offer the visiting team a minimum of 3,000 tickets if their capacity exceeds 30,000. If their capacity is lower, the minimum away allocation in the Premier League must be 10% of the seats in the stadium.

I didn’t even have to log in. In fact I didn’t even have to have a phone or an internet connection. Even simpler.

You bothered because you have a point of view that deserves to be heard.

Unlike a lot of people, this not ‘all about me’. I have empathy for others. People less able than myself, people with disabilities of various kinds. For the elderly with arthritic fingers and failing eyesight on a cold day operating a modern smartphone is not the easiest of activities. That’s if they even have a smartphone and an email account. Sure the theoretical option is there to have a physical ticket but in practice obtaining one is not as simple as you might think.

Unwilling, or unable. You really don’t have a clue about customer relations. The option of a physical ticket should have been made available at the point of purchasing a ticket. Anyone wanting to spend several hundred pounds should have their experience made as simple and efficient as possible. They should not be made to jump through hoops in order to get what should be readily available. You obviously didn’t read completely, or maybe didn’t understand, what I wrote. My process involved a phone call and a hold of more than ‘a little bit’ after which nothing happened for two weeks despite the promise of being contacted, followed by a visit to the stadium office in order in order to be served properly. When you say it ‘seems pretty simple to me’ perhaps it’s because you yourself are pretty simple.

I take it you’ve never had to rely on customers for your livelihood. There must be a reason that you hate that line. Possibly because you hate customers? Going back to your earlier post, my experience did not prove that there was a simple solution. Quite the opposite.

NO NO NO Customers are never idiots. The first rule of business. The customer is always right, even if they’re wrong.

Customers are entitled to moan at any time if they're not getting the service they expect, especially if the anticipated* problems arise. I got my physical ticket a couple of weeks ago. I had rung the ticket office and the young lady said there would be a £10 charge and that someone would ring me to 'vet' me but after waiting over a week I called in to the ticket office down at the ground. The helpful assistant there printed one off for me within a minute. There was no charge. I mentioned that I had phoned earlier and he said that they had all been extremely busy. *anticipated by me

They do, but they should concentrate on the pitchside activities.

But it does nothing to stop touting. There was an article in The Times a few weeks ago explaining how the touts get round this system.

Actually he didn’t. That was a different Liebherr company.

The QR code won’t appear until nearer the game. The ticket isn’t actually sent to your phone. The app contacts their server regularly and updates its details when things change so you can see that you have a ‘ticket’ it’s just that you can’t use it yet. Basically you have been notified that you have a ticket but it is not activated at the moment.

Yeah “carrying on business as”. He obviously owes a creditor money and they have made him bankrupt. Keep well clear.

Thanks for that. I hadn’t seen the selections on the first two goals before.

And if the other team doesn’t take the bait but just stick a couple up front to chase and harry?

What, like trampling on him?

This sums it up for me. It’s the style of play that’s wrong more than the actual goalkeeper. Whoever you have in goal has got to cover too many shots from too many different angles, most of them from his own defenders. And for why?

We need someone younger and more athletic 😉

Correlation does not imply causation. However in this case I’ll make an exception.

That’s the usual idea.

They’re professionals. They’d get over it.

Last season was in the Championship. It’s a big step up to the Premier League. I don’t get this talk about “deserves the opportunity”. This is a ruthless business. There’s no place for sentimental gambling.

He’s played there before. He’s not quick enough in every sense of the word.