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Ticket buying changes


RonManager

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Guest flickjax

i for one think this may drop attendences a bit as a lot of people decide on the day whether they are going or not and this will put them off

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i for one think this may drop attendences a bit as a lot of people decide on the day whether they are going or not and this will put them off

 

+1. Also, if they are going to introduce a higher ticket price when buying on match day then surely a £2 discount when buying a certain number of days in advance wouldn't go amiss either?

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For the Bristol Rovers game, I decided to pay on the night, only to get to the ground 15 minutes before kick off and find a queue a mile long. We missed the first 15 minutes of the game.

 

Last night, I had pre-booked my tickets, walked over to the collection point and picked them up. They cost me 12 quid less for two tickets, and I didn't have to queue. I will be doing this from now on.

 

I wish they'd hurry up and allow members again so I can book online.

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For the Bristol Rovers game, I decided to pay on the night, only to get to the ground 15 minutes before kick off and find a queue a mile long. We missed the first 15 minutes of the game.

 

Last night, I had pre-booked my tickets, walked over to the collection point and picked them up. They cost me 12 quid less for two tickets, and I didn't have to queue. I will be doing this from now on.

 

I wish they'd hurry up and allow members again so I can book online.

 

Just phone them up and ask for a customer number. I'm pretty certain my in-laws did this. They've never been members so called, got a number and can now buy online.

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The idea of encouraging people to buy in advance makes sesne, but using it to bring in a stealth increase in ticket prices is harsh. They should have reduced advance tickets by £2 if they wanted to introduced varying prices. £27 per ticket is crazy.

 

 

even with £2 extra its £24 for the majority of the ground, it would only be £27 for Centre stand seats and £21 for Chapel

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It makes sense to utilise the megastore shop as well. I didn't realise until Saturday when I wanted extra tickets for last night that we stopped selling them in The Marlands ticket shop.

There was a bit of a row on Saturday between a steward and fan trying to queue for tickets so can see why this levy has been added to cover cost of additional stewarding and police.

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Would be nice if the club had a CASH only window,from my point of view would be alot quicker,like they did for Ajax i think.

 

Possibly ... and they should be stricter about the amount of fussing they let people do when buying tickets on match days. In other words, you state a stand and then get the 'best available' tickets; none of this faffing around whilst you pick out the two perfect seats. If you want to be picky, you buy in advance.

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Selling tickets in the West Quay store is quite a good idea

Not sure how many fans will be down there prior to matchday though

 

Charging fans an additional £2 is a very bad idea though, this will definitely see a reduction in attendances

 

Why should it? I decided to go last night on Monday evening. Booked on-line and got the cheaper price and picked up from the ticket office on arrival. Much easier and quicker for the T/O on match days to deal with pre-paid collections, than having to take cash or cards and print the tickets.

 

I can't believe there are too many that decide to go on a whim, a couple of hours before the game. Most people will know, or decided well in advance that they are going to the game and if this saves people waiting until the last minute to purchase their tickets, so be it.

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Great, £2 on a ticket doesn't bother me as I always buy in advance. Being able to buy at West Quay will be a lot easier than going all the way down to St Marys when I'm in town. Personally £19.00 for me and my son to sit in the chapel end seems like a bargain this year with the great football being served up.

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Just phone them up and ask for a customer number. I'm pretty certain my in-laws did this. They've never been members so called, got a number and can now buy online.

 

Correct...I did this last month by email and they responded within a day with my old customer number and a password which enables me to now buy online, however you can't choose your exact seat, just the block and the upper or lower tier.

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For the Bristol Rovers game, I decided to pay on the night, only to get to the ground 15 minutes before kick off and find a queue a mile long. We missed the first 15 minutes of the game.

 

Last night, I had pre-booked my tickets, walked over to the collection point and picked them up. They cost me 12 quid less for two tickets, and I didn't have to queue. I will be doing this from now on.

 

I wish they'd hurry up and allow members again so I can book online.

 

 

I use my old membership number online to book tickets. Should work for you too if you set up a password

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People are making a fuss about raising the matchday prices.

If the advance price had been reduced we would have had the same thread with certain season ticket holders kicking up a fuss about how they are being treated badly and are no longer getting value for money.

Lose-lose situation really

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This is a bullsh1t excuse to raise ticket prices. How about dropping ticket prices for those that buy early on-line instead?

 

Even though I'm a season ticket holder, I'm not a huge fan of this. However, as stated above, how many people really only decide to go to a game on the day? I know loads of Saints fans and can't really think of any that do, maybe a day or so before, but that's about it. Also like it or not, but the club needs as much revenue as it can get to be a genuinely self-sustained success, needs to get that money from somewhere I'm afraid.

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Why should it? I decided to go last night on Monday evening. Booked on-line and got the cheaper price and picked up from the ticket office on arrival. Much easier and quicker for the T/O on match days to deal with pre-paid collections, than having to take cash or cards and print the tickets.

 

I can't believe there are too many that decide to go on a whim, a couple of hours before the game. Most people will know, or decided well in advance that they are going to the game and if this saves people waiting until the last minute to purchase their tickets, so be it.

 

I decided at about 1 o clock yesterday that I would go, and that is travelling up from Weymouth.

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I can't believe there are too many that decide to go on a whim, a couple of hours before the game. Most people will know, or decided well in advance that they are going to the game and if this saves people waiting until the last minute to purchase their tickets, so be it.

 

I've done it a few times, 11 am on a saturday, plans have fallen through I will just think, sod it, I'm off to see Saints! Down the M40/A34 I go.

 

Arrive at 1.45, get ticket, quick pint in the King Alfred, jobs a good 'un. Frankly, two whole pounds won't make much of a difference to my decision. Mind you, being given a half season ticket for Xmas will force my hand somewhat. :D

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Perfectly good move by the club. And it reflects many other business models in the sense that if you want something 'out of the ordinary' that disrupts the normal business, then that's OK but you pay a little extra for the privelage. In this case, the club are just saying, look you want to leave the decision until the last minute fine, but we need to adjust accordingly and ask for a little more money to assist with this. Can't see the problem myself.

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i suppose this is quite simple, decide to go in advance, save £2 and dont leave things to the last minute. Still get to watch saints which after the admin last season im greatful for.

 

Also, with the tickets for home games going on sale well in advance there really is very little point in waiting until the day

Edited by JustMike
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For the Bristol Rovers game, I decided to pay on the night, only to get to the ground 15 minutes before kick off and find a queue a mile long. We missed the first 15 minutes of the game.

 

Last night, I had pre-booked my tickets, walked over to the collection point and picked them up. They cost me 12 quid less for two tickets, and I didn't have to queue. I will be doing this from now on.

 

I wish they'd hurry up and allow members again so I can book online.

 

You can still book online using your "membership number" - I've just bought two tickets for Colchester this way.

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You can still book on line (and hence save the £2.00) if you decide to go at the "last minute". I only decided last Saturday morning to go to Tranmere and bought my ticket on line at about 10.00am, just before I left. I'm glad I did, judging by the queue for buying tickets at the ground.

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Just phone them up and ask for a customer number. I'm pretty certain my in-laws did this. They've never been members so called, got a number and can now buy online.

 

I emailed the ticket office, go t a very helpful reply with a customer number I can use and instructions on how to use the online booking system.

 

Well recommend it - saves the Ticket Office a headache on the night too!

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yes, the seats i'm interested in.

 

 

This probably will not affect you then. I always buy my tickets over the phone a day in advance of games so that I can collect them from the stadium. I always ask for a centre stand location but the nearest they have on offer is some way away. Now the chances of you pitching up on the day of a game and getting prime seats at the box office are next to nil I would say.

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This probably will not affect you then. I always buy my tickets over the phone a day in advance of games so that I can collect them from the stadium. I always ask for a centre stand location but the nearest they have on offer is some way away. Now the chances of you pitching up on the day of a game and getting prime seats at the box office are next to nil I would say.

 

 

Block 32 seats were available on the day last week.

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I can understand why the club have done it. It's not just at football, but the way people like to run their life in general nowadays and always expect any business to cope. Our customers are getting worse every year at planning ahead, panicky phone calls demanding chocolates in Scotland the same day, can we pack 5,000 boxes of chocs today for delivery tomorrow? We're fulfilling thousands of internet orders today for tomorrow, but this service comes at a premium price. If too many people turn up on the day at the last minute then extra staff have to be paid for.

 

Nowadays, it's so easy to buy in advance, if people expect to turn up at the last minute then it seem reasonable enough for them to pay an extra £2. Hopefully, as we work our way back up the leagues, there will be few good seats left on the day so people will get into the habit of buying in advance, like they did in our Premier League days.

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Just phone them up and ask for a customer number. I'm pretty certain my in-laws did this. They've never been members so called, got a number and can now buy online.

 

This has indeed been the case for a couple of years. The previously irritatingly inefficient internet purchasing procedure also now seems to work very well.

 

However, it is absurd that in this customer sensitive age that a big organisation cannot cope with the slightest alteration in expected demand. Increasingly because we have become a society devoid of any sort of spontaneity it is true that more and more people do buy in advance. However, there are all sorts of perfectly legitimate reasons why people cant or dont always, particularly those of us who live some way away. People may be unsure of whether they can get away from work in time or if the weather will make it possible to drive 160 miles to the game. This is simply a stealth tax on the busy and discriminates against those who have to travel a long way (who some might even see as particularly dedicated). It should be opposed as vigorously as possible but as the club is now owned by a ruthless dictatorship who no intention of ever listening to real fans I doubt if it will change.

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