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Posted (edited)

If we don't get our booking fees back there's going to be a fucking riot. I also want my semi final cost refunded but I accept that's less likely. The club should definitely look to financially compensate fans in some way.

Edited by hypochondriac
  • Like 4
Posted

What about train tickets and parking? 
 

We’ve already paid for our parking. 
 

EFL have cost fans thousands. Genuinely a fucking joke they let us sell the tickets if this was a possible outcome 

  • Like 5
Posted

I held off as long as possible on accommodation but booked it Sunday as everywhere was selling out fast! Ferry, train and accommodation for 3 of us £750 for the weekend...

 

Worst bit...we're in an apartment on Wembley Way so can't escape the "wish we were here" feeling 😞 Just gotta get up and out Saturday morning and stay away till it's all died down...so as much as I'll be pissed if they don't refund the £2.50, I'm more pissed that we spent what we did in good faith!

Posted

i booked parking but as i stupidly held off until the appeal i've missed the 72 HOUR refund deadline. I've asked them to take mercy on me but if they dont will send the club the bill

Posted
Just now, Turkish said:

i booked parking but as i stupidly held off until the appeal i've missed the 72 HOUR refund deadline. I've asked them to take mercy on me but if they dont will send the club the bill

At least no one else can use your space 🌚

  • Haha 3
Posted (edited)

In the meantime, who gets to pocket the interest payments on the c.£2.5m revenue from our ticket sales...?

Edited by trousers
  • Like 3
Posted
7 minutes ago, trousers said:

In the meantime, who gets to pocket the interest payments on the c.£2.5m revenue from our ticket sales...?

The FA probably...

Posted
37 minutes ago, trousers said:

In the meantime, who gets to pocket the interest payments on the c.£2.5m revenue from our ticket sales...?

Steve Gibson.

Posted
2 hours ago, CSA96 said:

Club announcement on Wembley refunds: https://www.southamptonfc.com/en/news/article/ticket-refund-process

Fans will be returned the price of their ticket, travel packages and any/all booking fees associated with their bookings, with money arriving in bank accounts in the next 10-14 days.

Why 10-14 days? Other refunds from anyone else can be processed quicker.  Club just delaying processing the money.  Come on Michael Fenn, do the right thing and process faster.  

Posted
On 20/05/2026 at 08:57, hypochondriac said:

If we don't get our booking fees back there's going to be a fucking riot. I also want my semi final cost refunded but I accept that's less likely. The club should definitely look to financially compensate fans in some way.

Semi final costs should absolutely be part of the deal. 

Posted

Soooooooo are we are still waiting for our refunds or has anyone got it back yet? 

I need my money man, I won't specify why. 😁

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Posted

My refund for tickets, coach and booking fees is shown as pending against my credit card. I also paid for membership in order to get an extra ticket for my son who isn’t a STH. The membership itself is worthless as only applicable for the playoff game. Is anyone else going to try and get a refund for that too? 

Posted
5 hours ago, Divergent said:

My refund for tickets, coach and booking fees is shown as pending against my credit card. I also paid for membership in order to get an extra ticket for my son who isn’t a STH. The membership itself is worthless as only applicable for the playoff game. Is anyone else going to try and get a refund for that too? 

No, the word “supporter” is something I believe in.  

 

  • Like 1
Posted
On 21/05/2026 at 16:03, Miltonaggro said:

Something tells me that SFC are already mis-reading the room.

Did anyone expect different with Parsons at the helm?

  • Like 1
Posted

Nothing at all for me yet. Absolute shit show. Interestingly I returned an item on Saturday from another retailer, money in Wednesday. It’s just simply not good enough.

I saw a statement from the West Ham board of directors to their fans. The PR was spot on, and tamed a difficult fan base. It outlines also a 30% reduction for season ticket renewals.

SFC are taking the piss here quite frankly. 

Posted
8 minutes ago, Thripp87 said:

Nothing at all for me yet. Absolute shit show. Interestingly I returned an item on Saturday from another retailer, money in Wednesday. It’s just simply not good enough.

I saw a statement from the West Ham board of directors to their fans. The PR was spot on, and tamed a difficult fan base. It outlines also a 30% reduction for season ticket renewals.

SFC are taking the piss here quite frankly. 

Mine shows as refunded yesterday PM on the ticket page, however nothing in my bank account yet. 

  • Like 1
Posted

I received a full refund, including the booking fees, to my credit card yesterday morning. I think they’re working through in order of the purchase dates. 

Posted (edited)
1 hour ago, Thripp87 said:

Nothing at all for me yet. Absolute shit show. Interestingly I returned an item on Saturday from another retailer, money in Wednesday. It’s just simply not good enough.

Indeed. I work in the retail payments industry and there's no technical reason why refunds couldn't have happened much quicker than they have. Someone somewhere decided to do it in slow time. (The volume of sales involved isn't a valid excuse)

Edited by trousers
  • Like 1
Posted

Just checked, still no refund for me. 

I did purchase my tickets the afternoon we were kicked out, so maybe I will be one of the last to get my money back?

Posted
2 hours ago, Thripp87 said:

Nothing at all for me yet. Absolute shit show. Interestingly I returned an item on Saturday from another retailer, money in Wednesday. It’s just simply not good enough.

I saw a statement from the West Ham board of directors to their fans. The PR was spot on, and tamed a difficult fan base. It outlines also a 30% reduction for season ticket renewals.

SFC are taking the piss here quite frankly. 

Nothing yet but the Club did say up to 14 days so I'll happily wait till then. 

Posted
3 hours ago, Paul Chuckle said:

Mine shows as refunded yesterday PM on the ticket page, however nothing in my bank account yet. 

Mine doesn't even show as purchased on the ticket page. Not sure that bodes well!

Posted

Got my dosh today. I shall spend it wisely next time. Like betting on England to win the World Cup or something.

  • Haha 2

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