hypochondriac Posted May 20 Posted May 20 (edited) If we don't get our booking fees back there's going to be a fucking riot. I also want my semi final cost refunded but I accept that's less likely. The club should definitely look to financially compensate fans in some way. Edited May 20 by hypochondriac 3
Osvaldorama Posted May 20 Posted May 20 What about train tickets and parking? We’ve already paid for our parking. EFL have cost fans thousands. Genuinely a fucking joke they let us sell the tickets if this was a possible outcome 5
AlexLaw76 Posted May 20 Posted May 20 Thankfully, I waited for this judgement before booking parking / travel, having secured tickets yesterday afternoon.
Wiggles31 Posted May 20 Posted May 20 Semi final tickets and coaches should be refunded as well. Cunts. 2
Leighsterrr Posted May 21 Posted May 21 I held off as long as possible on accommodation but booked it Sunday as everywhere was selling out fast! Ferry, train and accommodation for 3 of us £750 for the weekend... Worst bit...we're in an apartment on Wembley Way so can't escape the "wish we were here" feeling 😞 Just gotta get up and out Saturday morning and stay away till it's all died down...so as much as I'll be pissed if they don't refund the £2.50, I'm more pissed that we spent what we did in good faith!
Turkish Posted May 21 Posted May 21 i booked parking but as i stupidly held off until the appeal i've missed the 72 HOUR refund deadline. I've asked them to take mercy on me but if they dont will send the club the bill
Patrick Bateman Posted May 21 Posted May 21 Just now, Turkish said: i booked parking but as i stupidly held off until the appeal i've missed the 72 HOUR refund deadline. I've asked them to take mercy on me but if they dont will send the club the bill At least no one else can use your space 🌚 3
CSA96 Posted May 21 Posted May 21 (edited) Club announcement on Wembley refunds: https://www.southamptonfc.com/en/news/article/ticket-refund-process Fans will be returned the price of their ticket, travel packages and any/all booking fees associated with their bookings, with money arriving in bank accounts in the next 10-14 days. Edited May 21 by CSA96 2
trousers Posted May 21 Posted May 21 (edited) In the meantime, who gets to pocket the interest payments on the c.£2.5m revenue from our ticket sales...? Edited May 21 by trousers 3
Pamplemousse Posted May 21 Posted May 21 7 minutes ago, trousers said: In the meantime, who gets to pocket the interest payments on the c.£2.5m revenue from our ticket sales...? The FA probably...
trousers Posted May 21 Posted May 21 Just now, Pamplemousse said: The FA probably... Nice Christmas party for them this year then 2
S-Clarke Posted May 21 Posted May 21 37 minutes ago, trousers said: In the meantime, who gets to pocket the interest payments on the c.£2.5m revenue from our ticket sales...? Steve Gibson.
Toussaint Posted May 21 Posted May 21 2 hours ago, CSA96 said: Club announcement on Wembley refunds: https://www.southamptonfc.com/en/news/article/ticket-refund-process Fans will be returned the price of their ticket, travel packages and any/all booking fees associated with their bookings, with money arriving in bank accounts in the next 10-14 days. I think that only applies to Saints Travel
Daft Kerplunk Posted May 21 Posted May 21 2 hours ago, CSA96 said: Club announcement on Wembley refunds: https://www.southamptonfc.com/en/news/article/ticket-refund-process Fans will be returned the price of their ticket, travel packages and any/all booking fees associated with their bookings, with money arriving in bank accounts in the next 10-14 days. Why 10-14 days? Other refunds from anyone else can be processed quicker. Club just delaying processing the money. Come on Michael Fenn, do the right thing and process faster.
die Mannyschaft Posted May 21 Posted May 21 1 hour ago, S-Clarke said: Steve Gibson. Bonus for the 3 EFL representatives for implementing the sanctions asked for. 1
Toussaint Posted May 21 Posted May 21 On 20/05/2026 at 08:57, hypochondriac said: If we don't get our booking fees back there's going to be a fucking riot. I also want my semi final cost refunded but I accept that's less likely. The club should definitely look to financially compensate fans in some way. Semi final costs should absolutely be part of the deal.
Miltonaggro Posted May 21 Posted May 21 Something tells me that SFC are already mis-reading the room. 1
SNSUN Posted 17 hours ago Posted 17 hours ago Soooooooo are we are still waiting for our refunds or has anyone got it back yet? I need my money man, I won't specify why. 😁 1
Saint In Cornwall Posted 17 hours ago Posted 17 hours ago (edited) Got mine inc. the £2.50 Edited 17 hours ago by Saint In Cornwall 1
Divergent Posted 16 hours ago Posted 16 hours ago My refund for tickets, coach and booking fees is shown as pending against my credit card. I also paid for membership in order to get an extra ticket for my son who isn’t a STH. The membership itself is worthless as only applicable for the playoff game. Is anyone else going to try and get a refund for that too?
SouthWalesSaints Posted 11 hours ago Posted 11 hours ago 5 hours ago, Divergent said: My refund for tickets, coach and booking fees is shown as pending against my credit card. I also paid for membership in order to get an extra ticket for my son who isn’t a STH. The membership itself is worthless as only applicable for the playoff game. Is anyone else going to try and get a refund for that too? No, the word “supporter” is something I believe in. 1
Saint86 Posted 3 hours ago Posted 3 hours ago On 21/05/2026 at 16:03, Miltonaggro said: Something tells me that SFC are already mis-reading the room. Did anyone expect different with Parsons at the helm? 1
Thripp87 Posted 2 hours ago Posted 2 hours ago Nothing at all for me yet. Absolute shit show. Interestingly I returned an item on Saturday from another retailer, money in Wednesday. It’s just simply not good enough. I saw a statement from the West Ham board of directors to their fans. The PR was spot on, and tamed a difficult fan base. It outlines also a 30% reduction for season ticket renewals. SFC are taking the piss here quite frankly.
Paul Chuckle Posted 2 hours ago Posted 2 hours ago 8 minutes ago, Thripp87 said: Nothing at all for me yet. Absolute shit show. Interestingly I returned an item on Saturday from another retailer, money in Wednesday. It’s just simply not good enough. I saw a statement from the West Ham board of directors to their fans. The PR was spot on, and tamed a difficult fan base. It outlines also a 30% reduction for season ticket renewals. SFC are taking the piss here quite frankly. Mine shows as refunded yesterday PM on the ticket page, however nothing in my bank account yet. 1
musesaint Posted 2 hours ago Posted 2 hours ago I received a full refund, including the booking fees, to my credit card yesterday morning. I think they’re working through in order of the purchase dates.
trousers Posted 1 hour ago Posted 1 hour ago (edited) 1 hour ago, Thripp87 said: Nothing at all for me yet. Absolute shit show. Interestingly I returned an item on Saturday from another retailer, money in Wednesday. It’s just simply not good enough. Indeed. I work in the retail payments industry and there's no technical reason why refunds couldn't have happened much quicker than they have. Someone somewhere decided to do it in slow time. (The volume of sales involved isn't a valid excuse) Edited 1 hour ago by trousers 1
AlexLaw76 Posted 1 hour ago Posted 1 hour ago Just checked, still no refund for me. I did purchase my tickets the afternoon we were kicked out, so maybe I will be one of the last to get my money back?
trousers Posted 1 hour ago Posted 1 hour ago 3 minutes ago, AlexLaw76 said: I did purchase my tickets the afternoon we were kicked out So it was you that jinxed it then....?
Greenridge Posted 34 minutes ago Posted 34 minutes ago 2 hours ago, Thripp87 said: Nothing at all for me yet. Absolute shit show. Interestingly I returned an item on Saturday from another retailer, money in Wednesday. It’s just simply not good enough. I saw a statement from the West Ham board of directors to their fans. The PR was spot on, and tamed a difficult fan base. It outlines also a 30% reduction for season ticket renewals. SFC are taking the piss here quite frankly. Nothing yet but the Club did say up to 14 days so I'll happily wait till then.
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