Database issues unacceptable

I'm sorry but this is just ridiculous if we can't access the forum when it is most useful. I appreciate it isn't your fault admin but someone needs to look at a permanent solution, we keep being told it's fixed but nothing seems to be working.

I go on far busier forums with far more members which never seems to go down. Don;t have to pay for it either. Just don't understand how they haven't got it right by now.

taking the p*ss now. no doubt we will get the usual speil that its being looked into & some "fixes" will be implemented. how is it other sites seem fine & don't even charge for the service they provide?

Enough is enough,PLEASE SORT IT OUT!!!!

I go on far busier forums with far more members which never seems to go down. Don;t have to pay for it either. Just don't understand how they haven't got it right by now.

Yep. I think saintsforever was only marginally worse than this at that was free!

Completely agree to be honest. I think the £5 fees should all be kept back to spend on a more powerful server.

I go on far busier forums with far more members which never seems to go down. Don;t have to pay for it either. Just don't understand how they haven't got it right by now.

Yep. I think saintsforever was only marginally worse than this at that was free!

We'll just get asked to pay more for a more powerful server.

As others have said, digital spy for e.g is an enormous forum - thousands of people on at any one time, never slows down and you don't have to pay.

I think if it can't be sorted then they need to look at removing the fiver a year. No one really wants it in place to be honest and you can have a perfectly good forum without charging for it.

I would pay £10 a year....IF IT GOT SORTED.ie new server.

Completely agree to be honest. I think the £5 fees should all be kept back to spend on a more powerful server.

"kept back"...?

I thought the fiver was supposed to be used to upgrade the infrastructure in the first place? What else would it be used for...?

This is getting stupid, match days and transfer deadline day, as the only times it is worth coming on here, and sod all works.... it will be the same tomorrow night!! Had a reminder just a few days ago to pay my £5!! Made me laugh!

What I fail to understand is why the 'service' can't be restricted to paid up members at busy times?

One can sort of accept the "we're looking into it" response everytime there is a problem but the lack of proactive remedial action (I.e. Chopping off non-members at busy times) is what one can't understand...

No doubt one of more socially retarded mods will come on in a minute and say this should go in the Technolgy sub-forum or something. Y'know, one of the really popular sub-forums.

Last time this happened the excuse was peddled that it was due to people posting pictures on a match thread.... hmm, really?

"kept back"...?

 

I thought the fiver was supposed to be used to upgrade the infrastructure in the first place? What else would it be used for...?

There have been a few minor updates as well as the major one (upgrade to Vbulletin) since the fee was brought in.

In all honesty i'm just speculating here - I don't really have a clue exactly what the money gets spent on.

Anyone remember what the record amount of people online at once was? It peaked at around 800 about an hour ago.

There have been a few minor updates as well as the major one (upgrade to Vbulletin) since the fee was brought in.

In all honesty i'm just speculating here - I don't really have a clue exactly what the money gets spent on.

Anyone remember what the record amount of people online at once was? It peaked at around 800 about an hour ago.

Do you (as a mod) have access to the forum facility that allows you to restrict different user id categories to access the forum at any moment in time? If not, why not?

All we need is some proactivity here: forum gets busy - mod flicks a config setting to block non-members....

Even I agree with Hypochondriac, and I think he's a complete tool.

I don't like having my money taken as payment for a service which is then not provided. I have made contact with my lawyers:

http://www.lamportbassitt.co.uk/

Lamport Bassitt

46 The Avenue, Southampton SO17 1AX

Telephone: 023 8083 7777

I would urge others to do the same.

If you're not happy with this firm, then choose another, if you don't have your own already:

http://www.hampshirelawsociety.co.uk/lawyer-southampton.asp

I would pay £10 a year....IF IT GOT SORTED.ie new server.

As it happens, I have paid £10. For some reason my subscription was deducted twice.

And even I can't get on the forum at busy times.

Do you (as a mod) have access to the forum facility that allows you to restrict different user id categories to access the forum at any moment in time? If not, why not?

 

All we need is some proactivity here: forum gets busy - mod flicks a config setting to block non-members....

Pretty sure I don't tbh, and if I do it's well hidden.

I'll bring it up with the admin - blocking non-members on matchdays as a rule might be a good idea. It's worth noting though that out of the 700-odd people online at the mo, only 100 are not signed up.

Luckily, I have the internet, so when this site goes down , I can choose of the other 5,475,483 sites dedicated to football news.

Do you (as a mod) have access to the forum facility that allows you to restrict different user id categories to access the forum at any moment in time? If not, why not?

 

All we need is some proactivity here: forum gets busy - mod flicks a config setting to block non-members....

This makes a lot of sense to me.

IMO the DB and application should be on different servers

Thoroughly agree with you. Today of all days and just can't believe we're getting the servers and support we were promised.

I'd happily pay a tenner anyway, if you think about is £5 is nothing. I understand that there are thousands of free forums out there, but I prefer this one. If the money could be put to good use (i.e. a new server) then i'd say it's a bargain.

Do what Steve Grant does at times like these.... use Twitter to post instead

Steve, maybe time to revisit the 'add resource on-the-fly' online option?

i.e at busy time you can pretty much upgrade the server to deal with the heavy load and the reign it in during the week etc

Luckily, I have the internet, so when this site goes down , I can choose of the other 5,475,483 sites dedicated to football news.

Not really a fair solution, when people are paying money for a forum that works.

Luckily, I have the internet, so when this site goes down , I can choose of the other 5,475,483 sites dedicated to football news.

If I give you my bank details could you wire me £5 please? It's only a fiver afterall...

Even I agree with Hypochondriac, and I think he's a complete tool.

 

I don't like having my money taken as payment for a service which is then not provided. I have made contact with my lawyers:

http://www.lamportbassitt.co.uk/

Lamport Bassitt

46 The Avenue, Southampton SO17 1AX

Telephone: 023 8083 7777

 

I would urge others to do the same.

 

If you're not happy with this firm, then choose another, if you don't have your own already:

http://www.hampshirelawsociety.co.uk/lawyer-southampton.asp

I hope you get your 5 quid back.

I'd happily pay a tenner anyway, if you think about is £5 is nothing. I understand that there are thousands of free forums out there, but I prefer this one. If the money could be put to good use (i.e. a new server) then i'd say it's a bargain.

Problem is, the more you charge, the less people will sign up, and the quality of the banter will disappear and therefore it wont be as much fun to come on - and therefore knock on with even less people coming on here - its a vicious circle. There are thousands of forums that are free and do not crash, I see no reason why this cant be addressed, they get enough money from every-ones 'fivers' to fund a decent server that can hold traffic.

Just playing devils advocate but even SSN seems to be struggling to keep up tonight

Just playing devils advocate but even SSN seems to be struggling to keep up tonight

Bit of an unfair comparison, we don't have millions of people clicking refresh every few seconds.

I hope you get your 5 quid back.

but it will cost him £500 + VAT

Just playing devils advocate but even SSN seems to be struggling to keep up tonight

slightly different..............

What I fail to understand is why the 'service' can't be restricted to paid up members at busy times?

 

One can sort of accept the "we're looking into it" response everytime there is a problem but the lack of proactive remedial action (I.e. Chopping off non-members at busy times) is what one can't understand...

wasn't that what was supposed to happen?

Poor.

Bit of an unfair comparison, we don't have millions of people clicking refresh every few seconds.

In relative terms a completely fair comparison

Getting very fed up with this site crashing everytime more than five people come on here.I dont mind paying to be a member,but is it too much to expect some sort of normal service?Im not having a go at anyone and i appreciate all of the hard work the mods do on here,but i am seriously considering not renewing anymore.

If I give you my bank details could you wire me £5 please? It's only a fiver afterall...

I've changed my mind now anyway, took bloody ages to post that cos the bloody thing kept bloody crashing.

Admin Out!

Even I agree with Hypochondriac, and I think he's a complete tool.

 

I don't like having my money taken as payment for a service which is then not provided. I have made contact with my lawyers:

http://www.lamportbassitt.co.uk/

Lamport Bassitt

46 The Avenue, Southampton SO17 1AX

Telephone: 023 8083 7777

 

I would urge others to do the same.

 

If you're not happy with this firm, then choose another, if you don't have your own already:

http://www.hampshirelawsociety.co.uk/lawyer-southampton.asp

Have to agree, I bought a sandwich once which failed to fulfil my hunger at the time (lunchtime), and also contacted my lawyers with a view to suing the newsagent from which I bought it.

OK so how hard is it if we look at the most amount of people on at one time, say 800. Is it not possible to cater for say 1000 people, thus never making the server go down? Serious question.

Apologies, and for the record, I completely agree with all of you.

For me, this is the final straw for this current server set up, we've tried, tweaked and amended as much as we can, and for some reason, even on slightly lesser busy days like today, it just can't cut it.

We have a "plan b" which involves a COMPLETE move of the site to new hosting (for the techies out there, Cloud hosting so we can increase nodes on the fly, up to 60 seconds from order).

Me and Steve have discussed this before, but now I think its time for it to happen.

Cheers Baj, good response. Whilst doing that, how about also looking at my pompeyonline thread in site suggestions

Wont be changing any look and feel. I'm quite happy with how things are aesthetically at the moment, even tho some of you arent. Lets get this server working properly on new hosting, then open that up for debate, but don't get your hopes up.

Apologies, and for the record, I completely agree with all of you.

For me, this is the final straw for this current server set up, we've tried, tweaked and amended as much as we can, and for some reason, even on slightly lesser busy days like today, it just can't cut it.

We have a "plan b" which involves a COMPLETE move of the site to new hosting (for the techies out there, Cloud hosting so we can increase nodes on the fly, up to 60 seconds from order).

Me and Steve have discussed this before, but now I think its time for it to happen.

Sweet. Think i spoke to Steve bout that a while back. Cloud is the future......apparently

Apologies, and for the record, I completely agree with all of you.

For me, this is the final straw for this current server set up, we've tried, tweaked and amended as much as we can, and for some reason, even on slightly lesser busy days like today, it just can't cut it.

We have a "plan b" which involves a COMPLETE move of the site to new hosting (for the techies out there, Cloud hosting so we can increase nodes on the fly, up to 60 seconds from order).

Me and Steve have discussed this before, but now I think its time for it to happen.

that maybe a good answer - but I have no idea!

These are the best,so the techy types say. http://www.register1.net/index.php

Wont be changing any look and feel. I'm quite happy with how things are aesthetically at the moment, even tho some of you arent. Lets get this server working properly on new hosting, then open that up for debate, but don't get your hopes up.

Try these guys for hosting,they are the biz,by all accounts. http://www.register1.net/index.php

http://www.vps247.com/

think this is the one we looked at.....

Guessing Linux based again............?

Reg 1 host all the big banks,& Canary wharf etc etc.

mods,

i've not paid, but i helped set up some cloud serving with automatic up and down scaling for http://www.goalrun.com and also migrated foootball.mitoo onto new servers (that gets 80,000 concurrent sessions on a sunday), so pm me if you want any help / advice or the name of an excellent php chap in bournmouth.

if you can't pm it's jim.herbert at sceneric dot com